When will I receive my refund?

• When it comes to credit card refunds, you can expect to see the funds reflected in your account within a timeframe of 3 to 5 business days after our team has processed the refund. However, it is important to note that the exact timing can vary based on the policies and processing times of your financial institution. Additionally, due to agreements we have with merchants, it is necessary for us to issue the refund back to the same credit card that was originally charged for the purchase. This policy helps ensure the integrity and security of the transaction process.
• On the other hand, if you are receiving a refund via paper check, please be aware that this process may take considerably longer. You should allow up to 10 to 12 weeks for the entire processing and delivery cycle to complete. This extended timeframe is due to various factors, including the time it takes to print and mail the check to your designated mailing address. We appreciate your patience as we work to ensure that your refund is handled accurately and delivered to you promptly.